I will let you down…
Unveiled in 2018, the HomePod (1st generation) is Apple’s first smart speaker, delivering excellent sound quality in a compact format, but it has proven to be prone to numerous early failures. Increasing reports are also emerging of HomePod 2 units failing.
Apple does not offer any repairs. An official replacement costs €279.
FixPod can repair your defective HomePod and bring it back to life.
If I could start again.
Breakdowns covered, by model.
Flat rate for all countries.
Round-trip shipping at your expense.
The HomePod doesn’t power on.
The HomePod suddenly shut down. It no longer responds to touch inputs or Hey Siri. You may feel a slight warmth at the base of the fabric near the power cable, or in some cases, intense heat on the touch surface.
Depending on the cause:
Diode replacement (98% of cases).
Power supply or other part replacement (2% of cases).
The HomePod makes a pop, a fart-like noise, or a repeated clicking sound.
The HomePod emits a dull noise or a loud pop after several minutes of inactivity, when waking it, or when unplugging it.
During playback, the HomePod may produce a crackling sound or a sudden fart-like noise and restart, or you may hear a repetitive clicking sound.
Listen to the pop sound below:
Listen to the fart sound below:
Listen to the clicking sound below:
Replacement of capacitors and/or a resistor.
The HomePod volume buttons are blinking.
The volume buttons are blinking. The HomePod may also show a red or white light that spins indefinitely.
OS software restore from a Mac.
The software restore works only in about half of all cases. If it fails, the cause is hardware-related. A complete motherboard replacement fixes the issue, but we no longer have this part in stock. If this repair attempt fails, you only pay the shipping costs for sending and returning the device.
The HomePod 2 doesn't turn on.
The HomePod suddenly shut down. It no longer responds to touch inputs or Hey Siri.
Power supply replacement.
The HomePod 2 touch surface doesn’t work. Music plays on its own.
The HomePod 2 behaves erratically and seems to respond to ghost touches on the screen.
Optional:
Touch surface disabling. The HomePod 2 remains usable via your iPhone or Siri, without physical controls.
Full touch surface replacement.
1-year warranty.
If the same issue occurs again.
No cosmetic
damage.
Fast repair
within 3 days.
Secure payment
card & Apple Pay.
Risk of permanent bass loss.
This issue may seem harmless, but it often evolves into a fart followed by a restart.
A very loud pop can occur when you simply unplug the speaker or interact with it following a period of inactivity.
Over time, the subwoofer may be severely damaged, and there is a risk of permanently losing bass if the issue is not addressed promptly. Repeated pops may also occur in the long term.
Mother Nature is proud of us. And so are our customers.
850+
HomePods repaired since 2021.
It’s good for our planet.
Each HomePod contains 971g of steel, 623g of plastic, 525g of magnets, and 215g of circuitry. And much more.
Repairing your HomePod helps avoid unnecessary electronic waste.
Durable and reliable repairs that last.
Send us a message.
Describe the issue with your HomePod. Add an audio or video recording if needed. We will discuss it together, and once we have confirmed that your HomePod can be repaired, we will send you the shipping instructions and the repair procedure.
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