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The sound of silence…
Unveiled in 2018, the HomePod (1st generation) is Apple’s first smart speaker, delivering excellent sound quality in a compact format, but it has proven to be prone to numerous early failures. Increasing reports are also emerging of HomePod 2 units failing.
Apple does not offer any repairs. An official replacement costs €279.
FixPod can repair your defective HomePod and bring it back to life.
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Back to music.
Breakdowns covered, by model.
The HomePod doesn’t power on.
The HomePod suddenly shut down. It no longer responds to touch inputs or Hey Siri. You may feel a slight warmth at the base of the fabric near the power cable, or in some cases, intense heat on the touch surface.
Depending on the cause:
Diode replacement (98% of cases)
Power supply or other part replacement (2% of cases).
The HomePod makes a loud pop or fart, and turns off.
The HomePod produces a loud pop after several minutes of inactivity, when waking it up, or when unplugging it.
During playback, it may emit a sudden buzz or fart and restart.
Listen to the pop sound below:
Listen to the fart sound below:
Replacement of capacitors and/or a resistor.
The HomePod volume buttons are blinking.
The volume buttons are blinking. The HomePod may also show a red or white light that spins indefinitely.
Depending on the cause:
Software issue: audioOS recovery.
Hardware failure: motherboard replacement (very rare part, very limited stock).
The HomePod 2 doesn't turn on.
The HomePod suddenly shut down. It no longer responds to touch inputs or Hey Siri.
Power supply replacement.
The HomePod 2 touch surface doesn’t work. Music plays on its own.
The HomePod 2 behaves erratically and seems to respond to ghost touches on the screen.
Optional:
Touch surface disabling. The HomePod 2 remains usable via your iPhone or Siri, without physical controls.
Full touch surface replacement.
No cosmetic
damage.
Fast repair
within 3 days.
Secure payment
card & Apple Pay.
Shipping costs
included.¹
¹ In mainland France via Mondial Relay only. Additional international return shipping charges may apply (on request).
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Mother Nature is proud of us. And so are our customers.
700+
HomePods repaired since 2021.
It’s good for our planet.
Each HomePod contains 971g of steel, 623g of plastic, 525g of magnets, and 215g of circuitry. And much more.
Repairing your HomePod helps avoid unnecessary electronic waste.
Reliable repairs that stand the test of time.
Read all our verified customer reviews on our Trustpilot page.
Home Repairs Reviews Contact Press
Send us a message.
Describe your issue and attach an audio or video file if needed.
We will send you the repair procedure after confirming that your HomePod is repairable.
Pay a first fee to receive your shipping label, then send your HomePod within 30 days.
We receive your HomePod and repair it within 3 business days.
Once the repair is complete, we send you the payment link for the balance (minus the initial fee already paid).
After payment is confirmed, we ship your repaired HomePod back, ready to use.
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