I will let you down…
Unveiled in 2018, the HomePod (1st generation) is Apple’s first smart speaker, delivering excellent sound quality in a compact format, but it has proven to be prone to numerous early failures.
We are also repairing an increasing number of HomePod 2 units with touch surface failures, also known as ghost touch.
Apple does not offer any repairs. An official replacement costs €279.
FixPod can repair your defective HomePod and bring it back to life.
If I could start again.
Flat rate for all countries.
Outbound & return shipping at your expense (cost and organisation), via InPost Easy or Packlink.
FixPod is based in Lons-le-Saunier, in France.
Supported issues by model.
The HomePod doesn’t power on.
MOST CASES
The HomePod suddenly shut down. It no longer responds to touch inputs or Hey Siri. You may feel a slight warmth at the base of the fabric near the power cable, or in some cases, intense heat on the touch surface.
Depending on the cause:
Diode replacement (98% of cases). 79€
Power supply or other part replacement (2% of cases). 99€
The HomePod makes a pop, a fart‑like noise, or a repeated clicking sound.
Click on the sounds to listen.
The HomePod emits a loud pop after several minutes of inactivity, when waking it, or when unplugging it. During playback, the HomePod may produce a crackling sound, a sudden fart‑like noise and restart, or you may hear a repetitive clicking sound.
PricingReplacement of capacitors and/or a resistor. 79€
This issue may seem harmless at first glance, but if it is not repaired in time, there is a long‑term risk of permanently losing the bass during playback.
The HomePod volume buttons are blinking.
The volume buttons are blinking. The HomePod may also show a red or white light that spins indefinitely.
OS software restore.* 49€
* Works only in about half of all cases. If it fails, the cause is hardware‑related. A complete motherboard replacement fixes the issue, but FixPod no longer has this part in stock. If this repair attempt fails, you only pay the shipping costs for sending and returning the device.
The HomePod touch surface doesn’t work. Music plays on its own.
MOST CASES
The HomePod behaves erratically and seems to respond to ghost touches on the screen. The touch surface may also have unresponsive areas.
Optional:
Full touch surface replacement. 99€
Touch surface disabling. The HomePod 2 remains usable via your iPhone or Siri, without physical controls.* 49€
* Please note that any manual reset will no longer be possible. If you need to reset your HomePod (moving, resale, Wi‑Fi change), you must do so in advance via the HomePod settings in the Home app, so that it can be set up for a new user.
HomePod mini
View issues
The HomePod touch surface doesn’t work. Music plays on its own.
The HomePod behaves erratically and seems to respond to ghost touches on the screen. The touch surface may also have unresponsive areas.
Touch surface disabling. The HomePod 2 remains usable via your iPhone or Siri, without physical controls.* 49€
* Please note that any manual reset will no longer be possible. If you need to reset your HomePod (moving, resale, Wi‑Fi change), you must do so in advance via the HomePod settings in the Home app, so that it can be set up for a new user.
1-year warranty.
If the same issue occurs again.
No cosmetic
damage.
Repair
within 5 days.
Secure payment
card & Apple Pay.
Why FixPod?
Customer satisfaction
4,9 / 5
FixPod aims at providing the best service quality.
Find all our verified customer reviews on our Trustpilot page.
Since 2021
1000+
HomePods repaired.
Most parts are original and sourced from former HomePods.
Reliable repairs, with a one-year warranty.
Environment
Good for our planet.
Each HomePod contains 971g of steel, 623g of plastic, 525g of magnets, and 215g of electronic circuits. And much more.
A repaired HomePod means less waste.
Made in France
FixPod, operated by the company Céladonie, was founded in 2021 following the failure of my own HomePod. I carry out this activity in France, in the Jura region, in Lons-le-Saunier, in my personal time, alongside my salaried job. Passionate about the Apple ecosystem for over 15 years, I have been offering for several years a repair service entirely dedicated to HomePods.
Donovan Weber
Send us a message.
Describe the issue with your HomePod. Add an audio or video recording if needed. We will discuss it together, and once we have confirmed that your HomePod can be repaired, we will send you the shipping instructions and the repair procedure.
